Shipping policy

Shipping Policy

Thank you for shopping with Glossy Vision. This Shipping Policy explains how we process, ship, and deliver orders placed through https://glossyvision.com/.

By placing an order, you agree to the terms outlined below.

Shipping Destinations

Glossy Vision currently ships to customers in:

  • United States

  • United Kingdom

  • Canada

  • Australia

We may expand shipping to additional countries in the future.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is successfully received.

  • Orders are processed Monday through Friday, excluding public holidays.

  • During peak seasons or promotional events, processing times may be slightly longer.

Once your order has been processed, you will receive a shipping confirmation email with tracking information (when available).

Estimated Delivery Times

Estimated delivery times are as follows:

Country Estimated Delivery
United States 7–15 Business Days
Canada 7–18 Business Days
Australia 7–18 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Delivery may be affected by:

  • Customs clearance

  • Weather conditions

  • Carrier delays

  • Public holidays

  • High shipping volumes

  • Other unforeseen circumstances

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

From time to time, Glossy Vision may offer free shipping promotions. Any applicable shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email (where available).

You can use the tracking information to monitor your shipment until delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or lost.

Glossy Vision is not responsible for deliveries that cannot be completed due to incorrect customer-provided shipping information.

Lost or Delayed Shipments

If your package has not arrived within the estimated delivery timeframe, please contact us.

We will work with the shipping carrier to investigate the shipment and provide an appropriate resolution where applicable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • Photos of the product

  • Photos of the packaging

  • A brief description of the issue

After review, we may offer a replacement or refund in accordance with our Return & Refund Policy.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities.

These charges are determined by your country's customs regulations and are the responsibility of the customer unless otherwise stated at checkout.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Orders that have already entered processing or have been shipped cannot be modified or cancelled.

Cash on Delivery (COD)

Glossy Vision does not offer Cash on Delivery (COD).

All orders must be paid online before they are processed and shipped.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our website:

Website: https://glossyvision.com/

Our customer support team aims to respond within 1–2 business days.